Play M8 Gaming – supports with 3 years of warranty on Gaming Desks and 2 Years of Warranty on Gaming and Console Chairs.
The Warranty covers any defects in any material based on normal use during from the date of purchase.
Please respect, that Play M8 Gaming – in first round, will try to correct the issue by replacing the faulty part.
If Play M8 Gaming cannot fix the problem in replacing the faulty part, we will replace your product with a new or refurbished replacement product.
We do not cover damages caused by aggressive behavior or malfunction.
To obtain your warranty right, you can contact us in the form below – and we will get back to you within 24 hours.
Please ensure to add the following required details when contacting us:
Play M8 offers a 14 days return policy, which means that all products purchased within 14 days, can be returned to us. The 14 days of return right – starts from the day you receive the Gaming Desk or Chair.
In case of that you wat to do a return: Then it is important that the packaging and product are in the same shape as you received it.
When Play M8 have received the goods back to our warehouse, we will inspect the product, and do a 100% refund – if the product are in good shape and condition.
If the product is not faulty, the return shipping cost will fall on you. The return shipping cost is 45 EURO.
When everything is ready, Play M8 will arrange with DHL a pickup at your home address – when you are ready and home.
We recommend to use our DHL courier service to make sure that the package arrives safely to us so – and we can track the shipment.